Payments may be made by card or bank transfer.
Payments by card are processed by the Stripe system. When you place your order and select payment by card, you will be redirected to Stripe Secure Card, which securely saves the card data in their bank-certified data center. Only non-sensitive data, such as the card validity and cardholder's name, remain on our database. (see "Payment Policy")
Bank charges and/or customs fees payable by customer
- Standard :
|Country of destination - Carrier||Orders below $50||Orders over $50||Orders over $100||Orders over $150||Approximate delivery times in business days*|
|USA - USPS||$4.90||Free||3 to 5 days|
|USA - UPS||$6.9||Free||3 to 5 days|
|Canada||$9.9||Free||4 to 10 days|
|Mexico||$15||4 to 10 days|
* orders paid for by credit or debit card are processed the same day when placed before 2.00pm (EST). Those paid for by bank transfer are processed on the day funds are received.
Delivery times vary between countries. In the US, orders are delivered by USPS and UPS and only DHL for other countries. You will receive an email with your tracking number so that you can follow the progress of your package.
** Be careful: Customers are responsible for customs fees, which may vary (Canada & Mexico). You will be notified by DHL of these fees once your shipment clears customs. DHL will not release your parcel until these fees are paid in full.
*** Be careful: RenoviLab llc is not responsible for the loss or the hold of a box by the Mexican customs due to the unpredictable character of the event.